Customer Intelligence

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The MyCWO platform has components for tracking and managing customer relationships. Information from proposal requests, contact inquires and direct entries are managed in a shared database. This provides the ideal foundation for you to manage your most important customers, when they visited the site, what pages they viewed and any actions they may have taken during their visit.

Customer management tools include:

  • Contact submissions and conversion
  • Survery forms
  • opt-in e-mail list management
  • response email system
  • Request for proposals (RFP)

Custom enhancements and applications converter by request.

Look at our prices first and then see the value for yourself

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I have been working with the system well for the last week and have reduced my time spent on logging and sending regret letter from 4 hours to 1. So exciting!!

Marketing Supervisor,
The Ritz-Carlton Orlando